Community Newsletter: Summer 2024 Edition
Welcome to the Spring 2024 edition of The Village at Fawcett's Pond's quarterly newsletter! We are excited to share the latest news and updates from our vibrant community with you. In this edition, we will delve into a variety of topics, featuring upcoming events and valuable seasonal tips. Thank you for being a part of our community, and we hope you enjoy reading our newsletter. Happy reading!
Manager’s Notes
Overnight guests: Visitors must display a tag for overnight parking and must be registered with the office. Unregistered guests may face warning stickers and towing. You can now do this online at villageatfawcettspond.com/parking-registration-intro or provide details to the office.
Please note that the office will be closed August 12, 2024-August 21, 2024. For all maintenance emergencies, call our service line at 508-771-8702. For information on routine and emergency maintenance requests, please click here.
Community Updates
Exterior Work Alert
Over the next few months, there will be exterior work taking place around our community. For your safety, please DO NOT enter any taped or blocked-off areas. These areas are restricted to ensure everyone's safety. Your cooperation is greatly appreciated as we work to improve our community.
Important Notice: Gross Rent Change Forms
In June, everyone received a letter regarding the Gross Rent Change. Included with the letter were forms that you needed to sign and return. If you haven't already done so, please drop them off at the office as soon as possible.
Reminder:
Return All Forms Except the Cover Letter: It's crucial to sign and return all the forms provided, excluding the cover letter.
Urgent: Failure to return the forms will result in your subsidy being terminated and your rent adjusted to market rate.
We appreciate your prompt attention to this matter to avoid any disruptions.
Upcoming Events
Pet Food Assistance: In need of pet food for your furry friend? The MSPCA will be here to help on August, 14, 2024 at 1:00 p.m. in the parking lot.
Coffee Hours: Join us every Tuesday at 10:30 a.m. in the community room for some coffee and conversation. It's a great way to catch up with neighbors!
Helpful Resources
Fuel Assistance Applications
Fuel Assistance Recertification applications should start arriving in August. I will be available to help complete your recertification by appointment, on a first-come, first-served basis.
Please make sure you keep ALL the papers that come in your recertification packet. You will need to bring the following documents to your appointment:
Your Social Security letter (received in January)
Any pension information you receive
A current utility bill (electric or phone are the most common)
A copy of your photo ID
If you don’t require assistance completing the renewal packet and have sent it without any of the required information, you will receive a letter requesting more information. Your application will not be processed until all the required information is received.
If you are a new resident or have never received Fuel Assistance before, you will need to apply in October through the Barnstable Senior Center or South Shore Community Action Council.
Barnstable Adult Community Center
Barnstable Neighbor 2 Neighbor (BN2N) is a network of volunteers who assist older residents in maintaining their independence and staying connected to their community. We bring together older residents, who are living independently in their own homes, but need some additional assistance, with volunteers who will provide those services. Our members receive services such as transportation, light household and yard work, grocery shopping, running errands, socialization and assistance with devices such as smart phones, TVs and tablets. To be eligible for membership, one must be a Town of Barnstable resident, at least age 60 and living independently and safely in their own home. We offer reduced-fee memberships for eligible residents unable to afford the full membership fee. Our volunteers are CORI-screened and receive training prior to providing services. BN2N is a nonprofit, all volunteer 501(c)(3) organization. Please visit www.barnstableneighbor.org if you are interested in joining BN2N as a member or a volunteer or call us at (508)418-9220.
The Barnstable Community Center has several activities and programs sure to interest everyone. To find out more please click here.
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Cape Cod Regional Transit Authority:
Cape Cod Regional Transit Authority Fixed Route Service– Operates Mon– Sat., Hourly service most routes, flag down service Seniors/ Disabled $1.00, Adults $2.00 Free fare Wednesdays for Seniors over 60 Free fare Fridays for Everyone Dial –A– Ride Transportation (DART)- Door to door ride by appt. Seniors/ Disabled $1.50, Adults $3.00 Boston Hospital Transport– Operates Mon– Thurs. Fares- $30.00 round trip, $15.00 one way SmartDART– Smartphone app, on-demand service Toll Free : (800)352-7155 Local : (508)385-1430 TTY: (800)439-0183
Dial – A- Ride Transportation (DART):
General public door to door ride by appointment transportation
DART is a shared ride transportation service Open to all residents and visitors for any purpose
Available in all 15 Towns
Operates Monday- Friday from 7:00 am- 7:00 pm & Saturdays from 9:00 am- 7:00 pm
DART Fares- Seniors/ Disabled $1.50, Adults $3.00
20- Ride DART Passes (25% Discount) Seniors/ Disabled $22.50, Adults $45.00
Reservations can be made Monday- Friday anytime between 8:00 am5:00 pm. Tuesday- Saturday reservations must be made by 12:00 pm the day before you intend to travel. Reservations Monday (also Tuesday, if Monday is a holiday) must be made by 5:00 pm the Friday before you intend to travel. Subscriptions for recurring trips can be scheduled in advance. Drivers are only allowed to assist passengers to and from the outside door of their home or apartment. Cancellations need to be made in advance. They have a 24-hour answering service available to take your call. Interactive Voice Response System (IVR). No Show Policy.
SmartDART:
Smartphone app
On-demand service
Cashless & convenient
$3.00 fixed fare
Free transfer to fixed route
Download SmartDART from the app store (Apple or Android) or call the CCRTA dispatchers for more information.
Boston Hospital Transportation:
Operates Monday- Thursday
Reservations are required
Comfortable & safe wheelchair accessible transportation
Travels to all major Boston Hospitals
Medical appointments should be between 10:00 am- 2:00 pm
Pick-up locations- Wellfleet, Orleans, Harwich, Barnstable & Sagamore
Fares- $30.00 round trip, $15.00 one way
Maintenance Notes
Enjoy the Warm Weather
Warm weather means more time spent outdoors! To make the most of it, we remind you that we have a gas grill located on the patio outside of the community room for your use. Please see a couple of reminders below for when you are using the community grill.
Grill Use Reminders:
· Clean After Each Use: Please ensure the grill, including the grease trap, is cleaned after you're done.
· Cover It Up: Once the grill has cooled down, don't forget to cover it to keep it in good condition.
Seasonal Tips
During the summer months, keeping your apartment cool and comfortable is essential. Here’s a helpful tip: Instead of running your air conditioner and dehumidifier simultaneously, use one at a time for optimal comfort and moisture control.
Pro Tips:
Air Conditioner: Use this to cool your space and remove some moisture.
Dehumidifier: Use this if high humidity is your main concern, as it targets excess moisture.
Choosing the right tool maximizes effectiveness and minimizes energy usage. Stay cool!
As temperatures rise, prepare your home for the heat with these steps:
Check the Plug: Ensure your air conditioner is plugged into the baseboard heater outlet.
Adjust the Baseboard Switch: Set the switch on the baseboard heater to the "cool" position.
Adjust the Bedroom Thermostat: Turn the thermostat in your bedroom to the highest setting.
Switching your thermostat to "cool" mode prevents your heating system from coming on and activates your air conditioner. If your AC stops working outside office hours, we're here to help! Remember, a doctor's note is required to classify the issue as an emergency for prompt assistance. We'll always strive to repair your AC as quickly as possible, though immediate repairs may not always be feasible.
Follow these steps to ensure your air conditioner keeps you cool and comfortable all summer long. Enjoy the season!
Resident Satisfaction
The Village at Fawcett’s Pond received a superior score of 4.41 out of 5! Thank you to everyone who took the time to provide your feedback. Your valuable input is instrumental in our continuous efforts to enhance the community’s experience and satisfaction.
Community Events
Explore Our Neighborhood
Welcome to the neighborhood! We invite you to explore all of the wonderful things Hyannis, MA has to offer. Whether you're a resident or a visitor, there's something special waiting to be discovered. Click here to learn more.
We love our furry friends!
Prior to bringing a pet into the unit, please make sure your pet is registered with us.
To register your pet, please click here.
Frequently Asked Questions
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A: Yes, you can submit a non-emergency service request in two ways. First, use the resident portal, or second, visit our website at villageatfawcettspond.com under the residents tab. For emergency maintenance requests, please continue to call us.
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A: No, we appreciate your willingness to handle things on your own, but only management or vendors hired by us can address maintenance issues. Damages caused by unauthorized repairs may be your financial responsibility. Our management team is always available to assist you with any service requests.
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A: If we require additional information, you may receive a call back from the person on call. To ensure a prompt response, please answer that call. If the issue resolves itself before we arrive, please be considerate and call the answering service to cancel the request.
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A: Yes, The Village at Fawcett’s Pond is a smoke free community. Smoking is not allowed on the property or in any apartments.
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A: No, smoking marijuana is illegal under federal law, and therefore, it is not permitted anywhere within the community.
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A: Per the Hyannis Fire Department, we do not allow matts in front of apartment doors in the buildings as this is a trip hazard should there ever be a fire. We thank for you for your cooperation with this important matter.
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A: Yes, the community room can be reserved for private events no more than 30 days in advance. Please contact the office if you are interested in learning more or to reserve it.
