Community Newsletter: Fall 2023 Edition
Hello and welcome to The Village at Fawcett's Pond quarterly newsletter! We are thrilled to bring you the latest news and updates from our community. In this edition, we will cover a range of topics, including upcoming events, and valuable tips. Thank you for joining us, and we hope you find this newsletter engaging and informative. Happy reading!
Manager’s Notes
Snow Removal Policy: Please make sure to read snow removal policy and know the policy, cars will be towed. Every resident car must display a parking sticker. If you do not have a parking sticker, please contact the office to get one. Please remember that our staff is unable to move any vehicle. If you are going to be away, you must plan for someone to move your car according to our policy or store your car off property. If you have a homemaker, care giver or visitor it is your responsibility to make sure they are aware of our snow policy. Management has no way of knowing what guest’s car belongs to who or what resident they are visiting.
Overnight guests: Visitors must display a tag for overnight parking and must be registered with the office. Unregistered guests may face warning stickers and towing. You can now do this online here, or provide details to the office.
Fuel Assistance Applications: Fuel Assistance Recertification applications have started arriving. I will be available to help complete your recertification by appointment, on a first come, first serve basis. Please make sure you keep ALL the papers that come in your recertification packet. You will also need to bring with you, your Social Security letter (you received this in January) and any pension information you receive. I will also need a current utility bill, electric or phone are the most common. A copy of your photo ID is also required. If you don’t require assistance completely the renewal packet and have sent it without any of the required information you will receive a letter requesting more information. Your application will not be processed until they receive all the information. If you are a new resident or have never received Fuel Assistance before you will need to apply in October through the Barnstable Senior Center or South Shore Community Action Council.
Community Updates
Garden Meeting: October 11, 2023 @ 11:30 a.m. in the community room. This meeting is mandatory for anyone who had a garden spot this year. It is also open to anyone who is interested in having a spot next year or anyone who wants to learn more about the garden.
Website information: Did you know that there is so much you can do from our website? You can register your car or guest’s car. You can place a service order. You can register a new pet.
Community Room: The community room may be reserved for private events no more than 30 days in advance. Please contact the office if you are interested in learning more or to reserve it.
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Cape Cod Regional Transit Authority:
Fixed Route Services provide convenient transportation options for you. Operating from Monday to Saturday, we offer hourly service on most routes. Whether you're commuting to work, running errands, or exploring the city, our reliable and efficient service is here to serve you. Enjoy the convenience of regular schedules and plan your travel accordingly. Experience hassle-free transportation with our Fixed Route Services, connecting you to your destinations throughout the week.
Dial – A- Ride Transportation (DART):
General public door to door ride by appointment transportation
DART is a shared ride transportation service Open to all residents and visitors for any purpose
Available in all 15 Towns
Operates Monday- Friday from 7:00 am- 7:00 pm & Saturdays from 9:00 am- 7:00 pm
DART Fares- Seniors/ Disabled $1.50, Adults $3.00
20- Ride DART Passes (25% Discount) Seniors/ Disabled $22.50, Adults $45.00
Reservations can be made Monday- Friday anytime between 8:00 am5:00 pm. Tuesday- Saturday reservations must be made by 12:00 pm the day before you intend to travel. Reservations Monday (also Tuesday, if Monday is a holiday) must be made by 5:00 pm the Friday before you intend to travel. Subscriptions for recurring trips can be scheduled in advance. Drivers are only allowed to assist passengers to and from the outside door of their home or apartment. Cancellations need to be made in advance. They have a 24-hour answering service available to take your call. Interactive Voice Response System (IVR). No Show Policy.
SmartDART:
Smartphone app
On-demand service
Cashless & convenient
$3.00 fixed fare
Free transfer to fixed route
Download SmartDART from the app store (Apple or Android) or call the CCRTA dispatchers for more information.
Boston Hospital Transportation:
Operates Monday- Thursday
Reservations are required
Comfortable & safe wheelchair accessible transportation
Travels to all major Boston Hospitals
Medical appointments should be between 10:00 am- 2:00 pm
Pick-up locations- Wellfleet, Orleans, Harwich, Barnstable & Sagamore
Fares- $30.00 round trip, $15.00 one way
Maintenance Notes
Washers:
Please use only liquid soap in the dispenser and ensure that you use the right amount without overfilling.
Do not put powdered soap or pods in the dispenser.
If you prefer to use powdered soap or pods, add them to the machine before adding your clothing, as they may not dissolve completely in cold water.
Kindly use one machine at a time to allow others to access a machine.
After use, leave the washer door partially open to remove trapped moisture.
Dryers:
Remember to clean out the lint traps regularly.
Leave dryer doors partially open to release trapped moisture.
Please remove your clothes from the machines promptly to consider others and adhere to the laundry room's designated operating hours.
Laundry Cards:
If you come across a laundry card left behind by someone, please bring it to the office.
Similarly, if you lose your laundry card, you need to know the remaining balance to claim it.
For any assistance with your laundry card, please contact the office.
Seasonal Tips
Winter Safety Tips: Winter safety is crucial for both personal well-being and property protection. Here are some winter safety tips to remember.
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Winter Tires: Consider installing winter tires with proper tread depth for better traction on snow and ice.
Slow Down: Reduce your speed and increase following distance to account for slippery roads.
Brake Gently: Apply brakes gently to avoid skidding. If your vehicle has anti-lock brakes (ABS), apply steady pressure.
Clear Snow: Before driving, remove all snow and ice from your vehicle, including windows, mirrors, lights, and the roof.
Stay Informed: Check weather and road conditions before heading out, and consider delaying travel during severe winter storms.
Emergency Kit: Carry an emergency kit in your vehicle, including items like a flashlight, blanket, extra clothing, non-perishable food, and a cell phone charger.
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Walk Carefully: Take shorter steps and walk slowly to maintain balance on icy or snowy sidewalks and pathways.
Footwear: Wear shoes or boots with good traction and non-slip soles. Consider adding ice cleats for additional grip.
Handrails: Always use handrails when available, especially when navigating stairs or ramps.
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Heating Safety: Keep flammable materials away from heaters and never leave them unattended.
Emergency Supplies: Prepare an emergency kit that includes blankets, flashlights, batteries, non-perishable food, bottled water, and a first-aid kit. Store it in an easily accessible location in case of power outages or emergencies.
Candle Safety: If you use candles, never leave them unattended, and place them on stable surfaces away from flammable materials.
Winter Clothing: Dress warmly when going outside in cold weather. Wear layers, a winter coat, gloves, a hat, and waterproof boots to stay dry and warm.
Emergency Contacts: Keep a list of important emergency contacts. Be sure that you update the management office with your current phone number and email address, as well as your emergency contacts.
Crack Your Windows: In the winter months please be sure to vent your apartment by cracking a window to let cool air in as the new windows are very air tight and changing the air in the apartment will keep the air flowing.
Frequently Asked Questions (FAQ)
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A: Yes, you can submit a non-emergency service request in two ways. First, use the resident portal, or second, visit our website at villageatfawcettspond.com under the residents tab. For emergency maintenance requests, please continue to call us.
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A: No, we appreciate your willingness to handle things on your own, but only management or vendors hired by us can address maintenance issues. Damages caused by unauthorized repairs may be your financial responsibility. Our management team is always available to assist you with any service requests.
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A: If we require additional information, you may receive a call back from the person on call. To ensure a prompt response, please answer that call. If the issue resolves itself before we arrive, please be considerate and call the answering service to cancel the request.
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A: Yes, The Village at Fawcett’s Pond is a smoke free community. Smoking is not allowed on the property or in any apartments.
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A: No, smoking marijuana is illegal under federal law, and therefore, it is not permitted anywhere within the community.
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A: Per the Hyannis Fire Department, we do not allow matts in front of apartment doors in the buildings as this is a trip hazard should there ever be a fire. We thank for you for your cooperation with this important matter.
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A: Yes, the community room can be reserved for private events no more than 30 days in advance. Please contact the office if you are interested in learning more or to reserve it.
Community Events
Explore Our Neighborhood
Welcome to the neighborhood! We invite you to explore all of the wonderful things Hyannis, MA has to offer. Whether you're a resident or a visitor, there's something special waiting to be discovered. Click here to learn more.
We love our furry friends!
Prior to bringing a pet into the unit, please make sure your pet is registered with us.
To register your pet, please click here.
